Fulfillment Policy for Grit Global LLC
At Grit Global LLC, we are committed to delivering top-tier services that meet the expectations of our clients. This policy outlines the terms for refunds, cancellations, service delivery, and customer satisfaction. Please review this policy carefully before using our services.
- Refund Policy
Refunds may be issued under the following circumstances:
Service Quality Concerns: If you are dissatisfied with the service received, please notify us within 10 days of service completion. After reviewing your concerns, we may issue a partial or full refund, depending on the situation and whether the service met our agreed-upon standards.
Unrendered Services: In cases where services paid for have not been delivered, a full refund will be provided upon verification.
Non-Refundable Services: Certain prepaid or ongoing services (e.g., consultations or retainers) may not be eligible for refunds. This will be communicated prior to booking.
Refunds, if approved, will be processed within 5-7 business days.
- Service Delivery Policy
Grit Global LLC provides various services delivered through different methods based on customer needs:
Service Delivery Methods: Services may be provided via in-person meetings, phone calls, or through online platforms (such as video conferencing or cloud-based solutions).
Scheduling and Availability:
In-Person or Online Services: Typically scheduled within 7 business days after booking confirmation, depending on client availability and project scope.
Instant Digital Services: Services that can be delivered digitally will be made available as soon as payment is processed, or as agreed between Grit Global and the client.
Geographic Availability: Our services are available to clients located in the United States and Canada. For clients outside these regions, please contact us for more details.
- Service Issue Resolution and Adjustments
Since we offer professional services rather than physical products, our policy for dissatisfaction is focused on resolving any concerns you may have:
Customer Feedback: If you experience any issues with the quality of our services, we encourage you to contact us within 10 days of service delivery. We aim to resolve all issues amicably.
Resolution Process: Depending on the situation, we may offer service adjustments, additional services, or a refund based on the feedback provided.
- Cancellation Policy
We understand that schedules and plans can change. Our cancellation policy is designed to be fair for both parties:
Subscription Services: You may cancel a subscription at any time. Cancellations must be made at least 72 hours before the next billing cycle to avoid being charged for the upcoming period.
Scheduled Services: Cancellations for scheduled services must be made at least 48 hours in advance. A cancellation fee of 20% may apply if canceled within 48 hours of the scheduled service.
To cancel or modify a booking, contact us directly at info@denzik.com.
Contact Us
For any questions or concerns regarding this fulfillment policy, please feel free to reach out to us:
Email: info@denzik.com
Phone: +1 719 888 3806
Address: 942 BROADWAY STE 314C, BOULDER, CO 80302
Thank you for choosing Grit Global LLC. We are dedicated to providing exceptional service and ensuring customer satisfaction.